Sibyl for Media Brands is an Audience Experience Management (AEM) platform that gives you the tools to conduct any type of survey research your organization might need, collect critical insights that will help you retain and expand your audience, optimize your content/events, and maximize the utility of your resources. Sibyl allows you total control of your valuable client list, survey deployment, and responses ensuring the privacy and security of your assets.
Gain competitive and market intelligence
Measure and Track Event and Editorial Preferences
Yield rich, unforeseen insights and actionable feedback
Reveal the “whys” behind satisfaction ratings
Branded to you
Mobile and tablet optimized
NPS question is embedded directly in the body of the email
Survey emails come directly from your own custom sub-domain, not a third party software vendor
Unlimited custom filtering of your respondents and their feedback
Segment your audience/subscriber list by any custom variables you choose
Track and Analyze your Quantitative and Qualitative survey data over time using any custom variables of your choosing.
Our Text Analysis engine identifies common trends in feedback
Create beautiful charts, graphs, heat maps, and quadrant analyses
Automate follow-ups with respondents based on criteria
Use our in-app inbox to respond to audience comments and scores
Custom Profiles : Intelligent design allows for personalized replies on behalf of all your account managers to be controlled by one individual
The inbox allows for managerial oversight to ensure no audience falls through the cracks and provides a history of audience communications.
Sibyl integrates out of the box with many popular CRM systems such as SalesForce, but not every organization uses the same customer database tools. Lucky for you, we love doing custom integration work!
Sibyl was created by market researchers who have had extensive experience using various survey platforms over the last several decades. We've programmed thousands of surveys and strived to create a user experience that gives researchers powerful functionality and flexibility with 'drag and drop' simplicity.
267 South Dean Street, Englewood, NJ 07631, USA